Privacy Policy

This Privacy Policy explains how BarclaysFST (“we”, “us”, “our”) collects, uses, shares, and protects your personal data when you visit our websites, create an account, use our services, or otherwise interact with us. We process personal data in accordance with the EU General Data Protection Regulation (GDPR).

1) Data Controller

BarclaysFST
[BarclaysFST Inc]
[40 Pedmore Valley,Nottingham, NG5 5NZ]
Email: support@bfst.eu
Phone: [+1(256)202-5812]

2) What Personal Data We Collect

  • Identification & Contact Data: name, email, phone, postal address, country.
  • Account Data: username, password (stored securely), profile details.
  • Financial/Transaction Data: deposits, payouts, balances, payment method metadata (we do not store full card numbers if using third-party processors).
  • Usage & Technical Data: IP address, device identifiers, browser type, pages visited, cookies.
  • Communications: support tickets, messages, feedback, and correspondence.
  • Compliance Data: information required to comply with legal obligations (e.g., anti-fraud, audit logs).

3) Purposes & Legal Bases for Processing

We process your personal data for the following purposes, under these GDPR legal bases:

  • Provide and operate our services (create/manage your account, process transactions, customer support) — Art. 6(1)(b) contract necessity.
  • Security, fraud prevention, and service integrityArt. 6(1)(f) legitimate interests.
  • Legal and regulatory compliance (tax, accounting, AML/KYC where applicable) — Art. 6(1)(c) legal obligation.
  • Service improvement and analytics (site performance, product development) — Art. 6(1)(f) legitimate interests.
  • Marketing communications (newsletters, offers) — Art. 6(1)(a) consent or Art. 6(1)(f) legitimate interests where allowed; you can opt out anytime.

4) Cookies & Similar Technologies

We use cookies and similar tools to operate the site, remember preferences, analyze traffic, and (with your consent where required) personalize content/ads. You can manage preferences through our cookie banner or your browser settings. Essential cookies are necessary for the site to function and cannot be disabled.

5) Disclosures & Recipients

We may share personal data with:

  • Service providers / processors (hosting, analytics, customer support, payment processors) under data-processing agreements.
  • Professional advisors (auditors, lawyers) for legitimate business purposes.
  • Authorities and regulators where required by law or to protect our rights, users, or the public.
  • Business transfers in the context of a merger, acquisition, or reorganization (we will notify you when required).

6) International Transfers

If personal data is transferred outside the European Economic Area (EEA), we use appropriate safeguards such as the European Commission’s Standard Contractual Clauses and additional measures where necessary, ensuring a level of protection essentially equivalent to that in the EU.

7) Data Retention

We retain personal data only as long as necessary for the purposes described above, including to comply with legal, accounting, or reporting requirements. Retention periods vary based on the data category and applicable laws; when no longer needed, data is securely deleted or anonymized.

8) Security

We implement technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Despite our efforts, no system can be guaranteed 100% secure.

9) Your GDPR Rights

Subject to conditions and exemptions under GDPR, you have the right to:

  • Access your personal data and obtain a copy.
  • Rectify inaccurate or incomplete data.
  • Erase your data (“right to be forgotten”).
  • Restrict processing in certain cases.
  • Data portability (receive data in a structured, commonly used, machine-readable format and transmit it to another controller).
  • Object to processing based on legitimate interests, and to direct marketing at any time.
  • Withdraw consent where processing is based on consent, without affecting prior lawful processing.
  • Lodge a complaint with your local data protection authority.

10) How to Exercise Your Rights

You can submit requests by emailing support@bfst.eu. We may need to verify your identity to respond. We aim to respond within one month, extendable as permitted by GDPR for complex requests.

11) Children’s Data

Our services are not directed to children under the age required by applicable law. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us to request deletion.

12) Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date above and, where appropriate, notify you through the service or by email.

13) Contact & Data Protection Officer (DPO)

If you have questions about this Policy or our data practices, contact us at support@bfst.eu.
If appointed, our DPO can be reached at: info@bfst.eu.

14) Complaints

You have the right to lodge a complaint with your EU/EEA supervisory authority. You may also contact the authority in your place of residence, place of work, or where an alleged infringement occurred.

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